Privacy Policy


Privacy & Data Protection

Privacy Policy

Xi’an Ant Army Network Technology Co., Ltd. explains how we collect, use, store and share your personal information when you visit https://Torgenera.com, browse products or place orders.

GDPR (EU) & CCPA Compliance
Company Information

Xi’an Ant Army Network Technology Co., Ltd.

(“we”, “us”, “our”) operates the website https://Torgenera.com.

01

Information We Collect

We collect personal data you voluntarily submit:

Full name, email address, phone number, shipping address, billing address, order notes and payment-related information.

We also automatically collect non-identifiable browsing data: IP address, device type, browser information, page visited, click-through behavior and access timestamp.

2. How We Use Your Information

Process, fulfill and ship your orders.
Send order confirmations, shipping updates and after-sales support emails.
Respond to customer service inquiries.
Prevent fraud and secure website transactions.
Optimize website function and product experience.
Send marketing newsletters only if you opt-in voluntarily.

3. Cookies & Tracking Technologies

Our website uses cookies, pixel tags and similar tracking technologies to improve your browsing experience.

Essential Cookies

Required for website checkout, login and basic function, cannot be disabled.

Analytics & Marketing Cookies

Used to understand visitor behavior and deliver relevant advertisements.

You may manage or disable cookies via your browser settings. Disabling cookies may affect checkout functions.

4. Sharing Information With Third-Parties

We will NOT sell your personal data to third parties for commercial purposes.

  • Payment processors (Stripe / PayPal): process credit card and checkout payments; payment card details are handled by payment providers, we do not store full credit-card numbers on our server.
  • Logistics & shipping carriers to arrange delivery.
  • Website hosting, security and anti-fraud service partners.

All third-party processors are bound by data-protection obligations.

05

Your Data Rights

If you are located in EU / EEA / California, you have rights to access, correct, request deletion of your personal data, withdraw marketing consent, or request data portability.

✓ Access your personal information
✓ Correct inaccurate information
✓ Request deletion of personal data
✓ Request data portability

Submit your request by email: service@Torgenera.com We will respond within 30 days.

06

Data Retention

We keep your order-related personal information as long as required for business, tax and legal obligations.

We retain information only for legitimate business purposes and comply with applicable data protection requirements.

07

Contact Us

For privacy-related questions:

Email: service@Torgenera.com

Company: Xi’an Ant Army Network Technology Co., Ltd.

If you disagree with this policy, please stop using our website.